Can we buy direct from Unique Gas Products?
Unique Gas Products is a wholesale only company. Our products can be found in over 1000 retail stores throughout North America. Please give us a toll free call at 1-877-427-2266 or drop us an e-mail at firstname.lastname@example.org
and we will be pleased to direct you to an authorized dealer.
Can I buy my standard propane fridge in the United States and install it for use in Canada?
No. All provinces in Canada require a safety device (i.e. CO- monitor with safety shut-off or direct vent capability). It is illegal to install a non-safety equipped unit and gas fitters/propane delivery companies will not work on these due to legal liability. An illegal unit may also void cottage/home insurance coverage.
On your Unique off-grid gas ranges, how often will I need to change the 9 volt batteries used for ignition?
Based on an average application, once per "season".
How much fuel does a propane fridge use?
Very little. Depending on ambient temperature and usage, consumption averages between 1.1 and 1.8 lbs per day, depending on the model.
How much do Propane Fridges/Freezers cost?
Propane (absorption) refrigerators & freezers are much higher in cost than their electric (compressor) counterparts. This is due to the "uniqueness" of the product, small production runs and extremely high certification costs. Retail costs will vary from approximately $700 to over $4,000, depending on the size, model and additional safety components.
How often do they need to be serviced?
Like anything… this is based on usage and environment. All models require annual service. Most maintenance is basic but when it comes to the gas pressure etc. it must be performed by a licensed gas fitter. Similar to a gas barbeque, insects are attracted to the smell of mercaptan (additive to Propane/LPG) and tend to collect around the burner. THIS IS THE # 1 SERVICE CALL. Please refer to your Owner's Manual for more specific service instructions.
What is the best way to transport my propane fridge to our location?
Unlike electric (compressor) fridges, these can be transported on their sides (even upside down) to their new home. Take special care in the handling between vehicles (boat, truck, heli, off-road) to ensure the exterior body doesn’t get dented or scratched. Allow appliance to sit upright for 30 minutes and then connect to an approved gas line.
What is the best way to transport my gas ranges to our location?
For gas ranges, it is critical that the box be "rightside" up. There are cast-iron grates on top.
What is the warranty on your products...and how does it work?
All Unique 6/8/10/13/15/18/22 fridges and Unique 2/6F freezers along with our off-grid gas propane ranges receive one year coverage on parts - the end-user is responsible for labour. Unique's propane fridge absorption coil warranty for these products is for five years. The Unique 2 and 3 come with a one year parts warranty, as do the Unique gas ranges. Unique provides excellent parts department support and product knowledge. If the unit fails, it is the end user's responsibility to return the item in question to the original retail store (due to the remote nature of where these products are often placed). If a retailer offers out of store warranty calls, you must deal with them directly.
Does Unique Gas Products provide after Sales Support?
Actually it is our Sales/ Service support that makes us the leader. We believe (all of us at UGP) that superior service leads directly to satisfied customers and loyal dealers. We live by our motto….PERSONAL SERVICE & KNOWLEDGE MAKES US UNIQUE….EVERYDAY!
What are the key issues when installing my new Unique appliance?
1. Proper gas pressure (11" W.C.)
2. Adequate air flow around appliance (sides, top, back)
– each product has different specific requirements
3. Appliance leveled
4. Must be installed by a licensed gas fitter
5. All safety issues/code issues are addressed. For Solar applications/appliances it is critical to have your DC system meet the technical requirements of your Unique DC appliance.
How do I correctly install my direct vent (DV) fridge?
to watch the video.
to download the pdf.